Lucea Jennings

  • Marketing and Communications Coordinator, The People Concern

    Position: Marketing & Communications Coordinator

    Department: Development

    Full Time, Hourly



    As a core member of the Marketing & Communications team, the Marketing & Communications Coordinator (MCC) will help develop, drive and implement communications strategies to strengthen and build stronger engagement with internal (i.e. staff) and external stakeholders (i.e. potential and existing donors, volunteers, and concerned citizens). The MCC will also have duties related to fundraising and event planning.


    Essential Duties and Responsibilities


    1. Assist Marketing & Communications Manager in creating, implementing and measuring the success of a comprehensive marketing and communications program that will enhance agency’s image, awareness and position within the marketplace and the general public, and facilitate internal and external communications
    2. Assist MarCom Manager to ensure articulation of agency’s desired image and position as best as possible in external publications. Craft engaging and impactful narratives that showcase the full breadth of the agency’s service footprint
    3. Under the direction of MarCom Manager, coordinate agency external publications including annual report, bi-annual printed newsletter and monthly e-news. Work with Individual Relationships staff and Community &Corporate Relationships staff to help produce direct investor communications and event invitations.
    4. Keep informed of developments in the fields of marketing and communications, nonprofit management and governance, as well as homelessness, mental health, housing and domestic violence services and use this information to help agency operate with initiative and innovation within the marketing and communicationsfield
    5. Assist MarCom Manager to act as stakeholder advocate to gather and bring agency news and information to the stakeholder base in a timely and compelling manner
    6. Manage agency’s online presence under the direction of MarCom Manager, giving highest priority to agency website, updating with relevant information whenever possible and necessary
    7. Develop and execute social media plans in concert with MarCom Manager and work with colleagues and volunteers to develop content for social media applications
    8. Monitor traditional news cycles and relevant top trending social media topics to effectively integrate agency message in appropriate online posts and conversations
    9. Manage photo collection and establish agency historical archives including collateral material files, boilerplates, photography, imagery, videos, and publications as well as press mention archive
    10. Maintain stakeholder communication lists and contact information in concert with Development colleagues
    11. Produce internal staff email newsletter under the direction of MarCom Manager and Development Director
    12. Lead agency tours for donors/potential partners as necessary
    13. Attend external outreach and networking events at the direction of the MarCom Manager
    14. Assist in creating tangible marketing pieces for internal and external use
    15. Shadow MarCom Manager and other Development staff in communications/public relations field work, content gathering, etc.
    16. Organize digital and physical assets/materials/collateral to develop a comprehensive and consistent agency archive
    17. Maintain inventory of printed collateral and stationary, organizing and ordering as necessary
    18. Support additional Development activities as possible and appropriate



    1. Bachelor’s degree and two years’ experience working with fundraising activities, volunteers, or special events; or an equivalent combination of education and experience
    2. Able to effectively communicate the importance of agency mission and services in the areas of mental health, harm reduction, and ending homelessness
    3. Detail oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills
    4. Strong skills in Microsoft Office and social media tools
    5. Able to learn quickly and work effectively with a wide range of constituencies
    6. Valid CA Driver’s license, reliable car, auto insurance, and an acceptable driving record


    Preferred Qualifications

    1. Not-for-profit experience
    2. Familiarity with Adobe Creative Suite
    3. Degree in Communications, Marketing, Public Relations, Journalism, or other related field

  • Director of Development, The People Concern

    Title:                       Director of Development

    Reports to:             Chief Strategy and Integration Officer

    Supervises:            Development Department, direct reports: Contracts & Grants Director, three Individual Relationships Officers, Community & Corporate Relationships Manager and Marketing & Communications Manager

    Status:                   Regular, Full-time, Exempt



    The Director of Development (DoD) will oversee all staff and activities related to fundraising, marketing and communications, volunteering and contract & grants management. This position will contribute to setting and implementing Development strategy as The People Concern continues to build itself as the premiere agency serving the most vulnerable people in Los Angeles County.



    1. Responsible for the leadership, management, revenue goals and budgetary oversight of the agency’s fund development department.
    2. Work closely and collaboratively with volunteer fundraisers (Board of Directors and others) to generate new relationships for the agency, cultivate those and existing relationships, solicit gifts and steward investor relationships to raise revenue, profile of the agency, and new contacts.
    3. In collaboration with development staff, build upon existing development strategies and activities, developing and implementing new policies, procedures, and systems as necessary to maintain a high-performing department, and to ensure adequate controls and outcome tracking; adhering to the agency’s core values.
    4. Assure implementation of robust development program including contract and grant prospecting, writing and reporting; individual relationship work at both the annual fund and major donor level; database and gift management; contract and grant coordination and administration; community and corporate relationships via volunteering, in-kind donations and monetary support; event management; and agency wide marketing, communications and public relations.
    5. Participate in decision making in response to RFPs and new programs as it relates to funding and growth opportunities, supporting staff in application and reporting processes as necessary.
    6. Provide individual and team cultivation, inspiration, supervision, support, and performance evaluations for assigned staff; fostering a culture of teamwork, growth, results, hard work, empathy, donor-centered activities and enthusiasm for development and serving people in need.
    7. Provide assistance with crisis-related issues.
    8. Serve as liaison and point of contact for a wide array of stakeholders including funders, public officials, members of the media and celebrities as necessary and in concert with other staff.
    9. Represent agency at a variety of partner, funder or other collaborative and public meetings and events.



    1. Bachelor’s degree, or an equivalent combination of education and experience required; Master’s degree and/or certification preferred
    2. Minimum five years’ experience in development role(s) , preferably at an agency that services homeless, mentally ill, or dually-diagnosed people or victims of domestic violence
    3. Minimum three years of development leadership experience in a nonprofit setting
    4. Able to work in high-pressure situations
    5. Detail oriented with excellent leadership, time management, organizational, written, verbal, and computer skills
    6. Experience managing staff and strong desire to coach, nurture and develop staff
    7. Valid CA Driver’s license, reliable car, auto insurance, and an acceptable driving record



    1. Frequent evening and weekend work
    2. Field ( may need to travel) and indoor office environment
    3. On occasion walk or drive to different local sites
    4. Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds
    5. Will necessitate working in busy and loud environments
    6. Will be exposed to elements like cold, heat, dust, noise and odor
    7. May need to bend, stoop, twist , and sit throughout the day



    1. Maintain a safe work environment and confidentiality at all times
    2. Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues
    3. Organize and prioritize multiple activities to meet all external and internal deadlines
    4. Maintain professional demeanor that reflects positively on the agency
    5. Demonstrate respect and courtesy toward others
    6. Able to thrive in a work environment emphasizing teamwork and collaboration
    7. Respond in a timely manner in all aspects of communication
    8. Work with minimum supervision
    9. Perform other duties as assigned

  • Individual Relationships Officer, Database Manager at The People Concern

    Under the direct supervision of the Development Director, the Individual Relationships Officer, Database Manager is a member of the agency’s administrative team and, as such, receives direction on occasion from the Executive Director. Provides overall management of the Annual Fund acquisition and retention program, building a monthly donor program, donor database and annual fund donor relationships.


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  • Individual Relationships Officer, Database Manager at The People Concern

    Under the direct supervision of the Development Director, the Individual Relationships Officer, Database Manager is a member of the agency’s administrative team and, as such, receives direction on occasion from the Executive Director. Provides overall management of the Annual Fund acquisition and retention program, building a monthly donor program, donor database and annual fund donor relationships.

    Major Responsibilities:

    Individual Donor Campaign:

    • Manages cultivation, solicitation and stewardship strategies of more than 2,000 annual fund donors.
    • In concert with Development Director, develops and implements strategies to attract individual donor prospects and ongoing donor cultivation, solicitation and stewardship activities. Actively recruits new potential donors. Coordinates with other individual philanthropy Development staff regarding specific prospect strategies and actions.
    • Schedules, tracks and conducts individual donor cultivation, solicitations and stewardship activities personally and with agency leadership and Board members.
    • Oversees and conducts research on prospective donors and produces donor profiles for staff and Board solicitors for individual donations.
    • Writes personalized donor correspondence. Includes acknowledgements of non-event and non-institutional gifts of less than or equal to $4,999 and pledge agreements as needed. Maintains personal thank you call program with Development Director, Board and staff.
    • In concert with activities of other individual philanthropy staff, supports Board fundraising efforts.
    • Manages conceptualization, creation, timeline and production of written solicitation pieces, in concert with Marketing & Communications Manager and Development Director. Pieces include, but not limited to, acquisition appeals and two annual appeals.
    • Provides regular feedback and reporting on individual donor gifts to Development Director, Executive Director, Board and staff.
    • Works in concert with Marketing & Communications Manager to create a robust communications experience for donors and prospective donors through mail pieces, newsletters, annual reports, surveys, etc.
    • Conducts individual agency-wide tours with prospective supporters and volunteers, involving other Individual Relationships Officers, Community & Corporate Relationships staff, and/or Development Director as appropriate.


    • Works with other Development staff to bring in annual donors via agency point of entry events, special events, donor receptions and other fundraising events as appropriate.
    • Provides input for topics covered in donor education events and other donor cultivation and stewardship events.
    • Represents and networks for agency at external community and donor events as necessary.

    Database Management & Gift Processing:

    • Supervises Database Coordinator and overall database activities.
    • Build queries and generate reports as needed in relation to duties cited above.
    • Process gifts in absence of Database Coordinator.
    • Manages annual mailing list data in concert with Database Coordinator.
    • Perform data entry to track own actions and information gathering as well as those of Board members, Development Director and Executive Director as necessary.

    Special Projects: 
    Participates in special projects, works as a member of Development and Administration teams on special initiatives. Assists in the work of the department as needed and balanced with the position's workload, goals and deadlines. Other duties as assigned, dependent on organizational needs and employee skills.


    • A passion for connecting philanthropists with high impact opportunities to help the most vulnerable in their communities.
    • Knowledge of and experience with Raiser’s Edge preferred.
    • Minimum Bachelor’s degree
    • Highly organized, detail-oriented, massively efficient, and background managing projects
    • Experience building and managing a monthly donor program, or membership based donor program.
    • Excellent written and oral communication skills
    • Minimum three years experience required specifically in individual philanthropy department.
    • Familiarity with skills and tactics of cultivation, solicitation and stewardship of individual donors.
    • Comfortable with a flexible schedule to accommodate for some night and weekend work.

    Other Requirements:

    • Must possess a valid California driver's license and auto insurance coverage
    • Access to an automobile
    • Time will be spent in both West-side and Downtown offices in Los Angeles County.

    If you are interested, please apply online here:

    Department: Development
    This is a management position
    This is a full time position